Working alongside LVMH - Hennessy’s operational excellence teams, a deep dive into end-user workflows was conducted across various departments. This research revealed two strategic priorities: the need for a standalone, mobile-optimized reporting tool and a complete reimagining of the data presentation engine.
I translated these insights into technical specifications, focusing on
'market-standard' flexibility to ensure a frictionless transition for users accustomed to traditional productivity suites.
I envisioned a high-performance ecosystem for INFINITE, bridging complex industrial logic with a significant visual upgrade. It is set to transform dense data into a sleek and intuitive experience that sets a new standard for shop-floor digital tools. Key features included (but not limited to):
My work on INFINITE focused on human-centric design, acting as a translator between operational realities and digital strategy. By championing user-driven insights, I facilitated a cultural shift within the teams, moving from fragmented workflows to a unified, collaborative ecosystem where shared data fosters collective ownership and operational transparency.